Your shipment

GreaseCo packages are generally dispatched within 2 days after
receipt of payment and are shipped via UPS with tracking and drop-off
without signature. If you prefer delivery by UPS Extra with required
signature, an additional cost will be applied, so please contact us
before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage
costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Return Policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition
that you received it, unworn or unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at info@greaseco.com. Please
note that returns will need to be sent to the following address:

9838 East Fwy
Houston, TX 77029
United State of America

If your return is accepted, we’ll send you a return shipping label,
as well as instructions on how and where to send your package. Items
sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at
info@greaseco.com

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned. We do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item
you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

If more than 15 business days have passed since we’ve approved your return, please contact us at info@greaseco.com.